Legal

Privacy policy

Last updated: August 3, 2026

What information we collect

When you create an account, we collect your name, email, and phone number. Doctors additionally provide professional details (specialty, qualifications, PMDC license number) and payout account information. When you book a consultation, we store the appointment details, any notes you add, and a screenshot of your payment confirmation.

How we use your information

We use your information to operate the platform: matching you with doctors, processing bookings, verifying payments, and enabling chat or video consultations. We do not sell your personal information to third parties.

Who can see your information

Your consultation details, chat messages, and payment proof are only visible to you, the doctor you're consulting with, and Sehat Digital administrators for verification and support purposes. A doctor's name, specialty, and public profile become visible to all visitors once their credentials are approved.

Data security

Passwords are encrypted and never stored or visible in readable form, including to us. Access to personal and medical information is restricted through account-level permissions, so patients, doctors, and administrators only see what's relevant to them.

Your choices

You can update your profile information at any time from your account dashboard. To request deletion of your account or data, contact us using the details below.

Contact us

Questions about this policy can be sent to drimtisal@gmail.com or via our Contact page.